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Welcome to Chancellor Pew Manufacturing

Chancellor Pew Manufacturing | Gainesville, TX

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Customer Service

Shipping & Delivery
All shipments are delivered FOB sellers origin unless otherwise specified. Chancellor Pew will always contact you prior to product shipment to advise details (i.e., freight company, tracking number, etc.) of the shipment and approximate time of arrival. It will be the responsibility of the buyer to file any claims due to damages during shipment of the product.
Privacy & Security
Any information you share with Chancellor Pew will remain confidential and will not be used or sold for marketing purposes.
Returns & Replacements
Chancellor Pew takes pride in our products and the assurance that our customers are satisfied. We strive to pay close attention to every detail since all products are made to order and to your specifications. If for any reason you are not satisfied with your product or your order is incorrect, please contact us immediately and we will do all we can to replace and/or repair your product.
Before placing your order, you will need to create an account. This will help you to move through the checkout process quicker and view and track your order. When placing your order online, please take special note of lead times on custom orders as some items can take 60-90 days from date of order as others may only take 4-6 weeks. You may also contact us for any details of your order.
Payment, Pricing & Promotions
When you place your order online, please note that full payment is due and payable at the time your order is placed. All prices are subject to change without notice.
Viewing Orders
You can view and track your order online at any time. If you feel that any changes need to be made after an order is submitted, you must contact us within 5 business days after placing the order to make these changes. Chancellor Pew will not be responsible for orders placed in error online.
Updating Account Information
To update your account information, just login to your account and make any necessary changes such as phone number or shipping address.
Contact US

420 W. Garnett Street

Gainesville, TX 76240

Email: info@chancellormfg.com

Toll Free Phone: 1-800-626-5659

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